Privacy Policy – Relaxed Wears
Welcome to Relaxed Wears. Your privacy is not an afterthought to us—it is a fundamental part of how we operate. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from relaxedwears.com. By using our website, you consent to the data practices described in this policy.
Information We Collect
We collect several types of information to provide and improve our services. First, we collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, or contact us through relaxedwears.com. This information may include your full name, billing and shipping address, email address, phone number, payment card details, and any other details you choose to provide.
Second, we automatically collect certain information when you visit our website. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time and date of visit, and clickstream data. We use cookies, web beacons, and similar tracking technologies to gather this information. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.
Third, if you make a purchase, we collect transaction information such as the products you bought, the date and time of purchase, and payment status. However, full payment card details are processed by our secure payment partners and are not stored on our servers.
How We Use Your Information
Relaxed Wears uses your personal information for legitimate business purposes. These include processing and fulfilling your orders, communicating with you about your orders, providing customer support, improving our website and product offerings, personalizing your shopping experience, sending you promotional communications (only if you have opted in), detecting and preventing fraud or security incidents, and complying with legal obligations.
We may also use aggregated, anonymized data for statistical analysis and marketing research. This aggregated data does not identify you personally.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we do share your information with trusted service providers who help us operate relaxedwears.com and serve you better. These service providers include payment processors, shipping carriers, email delivery services, fraud detection tools, and analytics platforms. These parties are contractually obligated to use your information only for the specific services they provide to us and to protect your data with appropriate security measures.
We may also disclose your personal information if required by law, such as in response to a subpoena, court order, or other valid legal process. Additionally, we may share information to protect the rights, property, or safety of Relaxed Wears, our customers, or others. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on relaxedwears.com.
Cookies and Tracking Technologies
Relaxed Wears uses cookies and similar technologies to enhance your browsing experience. Essential cookies are necessary for the website to function properly, such as remembering items in your shopping cart. Functional cookies remember your preferences, such as language or region. Analytics cookies help us understand how visitors interact with our site, allowing us to improve performance and design. Advertising cookies are used to deliver relevant promotions and measure campaign effectiveness.
You have the right to control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling essential cookies may prevent you from using key features of relaxedwears.com, such as completing a purchase.
Data Security
Protecting your personal information is a responsibility we take seriously. We implement industry-standard security measures, including Secure Socket Layer (SSL) encryption for all data transmitted between your browser and our servers. Access to personal information within our organization is restricted to employees and contractors who need that information to perform their job duties. These individuals are bound by confidentiality obligations and may face disciplinary action if they fail to meet these standards.
Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You acknowledge that any information you share online is at your own risk.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining order history for tax, accounting, legal, and customer service purposes. If you close your account with Relaxed Wears, we will delete or anonymize your personal information within a reasonable timeframe, except for information we are legally required to keep. Promotional communications: if you no longer wish to receive marketing emails from us, you may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any such email. Please allow a few days for your request to be fully processed. Even after unsubscribing, you may still receive non-marketing emails related to your orders or account activity.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access the personal data we hold about you, the right to request correction of inaccurate or incomplete data, the right to request deletion of your data (subject to legal exceptions), the right to object to or restrict certain processing activities, and the right to data portability, allowing you to receive your data in a structured, commonly used format.
To exercise any of these rights, please contact us through the support section on relaxedwears.com. We will respond to verified requests within the timeframes required by applicable law. We may ask you to provide additional information to confirm your identity before processing your request.
Children’s Privacy
Relaxed Wears does not knowingly collect personal information from children under the age of 13. Our products and services are directed to individuals who are at least 13 years old, and we require that anyone placing an order on relaxedwears.com be at least 18 years old or have permission from a parent or guardian. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately so that we can delete that information.
Third-Party Links
relaxedwears.com may contain links to third-party websites, such as social media platforms or payment gateways. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policies of any website you visit outside our domain.
International Data Transfers
Relaxed Wears operates primarily from our home jurisdiction, but we may use service providers located in other countries. If you are accessing relaxedwears.com from outside our home country, please be aware that your personal information may be transferred to, stored in, and processed in a country that may not offer the same level of data protection as your home country. By using our website and providing your information, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page on relaxedwears.com, and the “Last Updated” date at the top will be revised accordingly. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes take effect constitutes your acceptance of the revised policy.
No Error-Free Performance
While we strive to comply with this Privacy Policy at all times, no privacy policy or security measure is perfect. Relaxed Wears does not guarantee error-free performance under this policy. We will make reasonable efforts to correct any violations of this policy when brought to our attention.
Contacting Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please reach out through the Help Center on relaxedwears.com. We will investigate your concern and respond as quickly as possible.
Thank you for trusting Relaxed Wears with your personal information. We are committed to respecting your privacy and protecting your data with care and transparency.